Welcome to CodHelps (the "Website"), operated by CODEHELPS L.L.C-FZ, a Limited Liability Company registered in the Meydan Free Zone, Dubai, United Arab Emirates, under License No. 2648357.01 (referred to as "we", "us", or "our"). By accessing or using this Website and placing an order, you agree to be bound by these Terms & Conditions.
1. Company Information
- Legal Name: CODEHELPS L.L.C-FZ
- License Number: 2648357.01 (Meydan Free Zone, Government of Dubai)
- Registered Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
- Email: contact@codhelps.com
- WhatsApp: +971 50 509 4425
2. Eligibility
By using this Website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under the laws of the United Arab Emirates.
3. Products
We sell smart electronics and connected devices ("Products"). We make every effort to display our Products, their descriptions, specifications, and prices as accurately as possible. However, minor variations in color or appearance may occur due to screen settings. In the event of a pricing or description error, we reserve the right to cancel the affected order and issue a full refund.
4. Orders
All orders placed through the Website constitute an offer to purchase, subject to acceptance by us. Order confirmation will be sent to the email address provided at checkout. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product information, or suspected fraudulent activity. In such cases, any amount paid will be fully refunded.
5. Prices & Currency
All prices displayed on the Website are in United Arab Emirates Dirhams (AED) and are inclusive of VAT where applicable. Shipping fees, if any, are displayed at checkout before payment is completed. We reserve the right to change prices at any time without prior notice; price changes do not affect orders already confirmed.
6. Payment Methods
We accept the following payment methods:
- Credit / Debit Cards (Visa, Mastercard)
- Tabby — split your payment into interest-free installments
- Tamara — buy now, pay later in interest-free installments
- Cash on Delivery (where available)
Buy Now, Pay Later (Tabby / Tamara):
- Approval of any installment payment is at the sole discretion of Tabby or Tamara. We have no control over, and accept no liability for, any rejection or failure of a payment application made through these providers.
- Use of Tabby or Tamara is subject to their own terms and conditions, available on their respective websites and apps.
- Any refund for an order paid via Tabby or Tamara will be processed exclusively through the same provider, back to the original payment method. Refunds cannot be issued in cash or as gift cards for such orders.
- We are not responsible for issues relating to your account, credit decisions, or payments within the Tabby or Tamara apps. For such matters, please contact the provider directly.
7. Shipping & Delivery
Delivery is carried out in accordance with our Shipping & Delivery Policy. Estimated delivery times are indicative and may vary due to circumstances outside our control.
8. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms & Conditions.
9. Warranty
Unless stated otherwise on the product page, Products are covered by the manufacturer's warranty. Warranty claims must be accompanied by proof of purchase. The warranty does not cover damage caused by misuse, unauthorized repair, accident, or normal wear and tear.
10. Intellectual Property
All content on this Website — including text, images, logos, and designs — is the property of CODEHELPS L.L.C-FZ or its licensors and may not be reproduced without prior written consent.
11. Limitation of Liability
To the maximum extent permitted by applicable law, our total liability arising out of or in connection with any order shall not exceed the amount paid for that order. We shall not be liable for any indirect, incidental, or consequential damages.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai. Any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai, U.A.E.
13. Contact Us
CODEHELPS L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: contact@codhelps.com
WhatsApp: +971 50 509 4425 (available 24/7)
Last updated: 12 August 2026